Shipping & Returns

Shipping
We offer FREE US Domestic shipping on all items!
Your item will be carefully packed and shipped within 24 hours (Mon.-Fri.) of receiving payment.
Most items will be shipped out the same day if payment is received before 1 pm.
We use USPS First Class or Priority Mail delivery for all shipments.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Personalized items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our
error. Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have
received your returned item. We will also notify you of the approval or rejection of your
refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied
to your credit card or original method of payment, 2 days.

Late or missing refunds (if applicable)
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially
posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at
sales@cincitybling.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same
item, send us an email at sales@cincitybling.com and send your item to: 510 W Verano P
l Gilbert Arizona United States 85233.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift
credit for the value of your return. Once the returned item is received, a gift
certificate will be mailed to you.

If the item was not marked as a gift when purchased, or the gift giver had the order shipped to
themselves to give to you later, we will send a refund to the gift giver and they will find out
about your return.

Shipping
To return your product, you should mail your product to: 510 W Verano Pl Gilbert Arizona United
States 85233.

You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are non-refundable. If you receive a refund, the cost of return shipping will be
deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may
vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or
purchasing shipping insurance. We do not guarantee that we will receive your returned item.